878bet FAQ — All Your Questions Answered

No. Under 878bet's policy, each person is allowed only one account. Attempting to open multiple accounts from the same mobile number or device may result in all accounts being suspended.

Account verification is in place to protect you. Without it, withdrawal limits may apply. You can complete verification quickly by submitting a photo of your national ID or passport.

Yes, but you'll need to contact our support team to do so. After verifying your identity, they'll update your mobile number for you. For security reasons, this cannot be done automatically.

Yes. You can close your account by requesting it via live chat or email. If you have a remaining balance, withdraw it before deletion. You can also take a temporary self-exclusion break as part of Responsible Gaming.

The minimum deposit at 878bet is just ৳200 BDT. The maximum depends on your account tier and chosen payment method. VIP members enjoy higher deposit limits.

bKash and Nagad transfers typically arrive within 5–15 minutes. Bank transfers may take 1–2 business days. Your first withdrawal may take a little longer if your account hasn't been verified yet.

Wait 5 minutes and refresh the page. If it still doesn't show up, contact us via live chat with a screenshot of your payment. Our team will resolve it promptly.

No. For security reasons, withdrawals can only be made to a mobile banking or bank account that is registered in your name and linked to your 878bet account.

A wagering requirement means you need to bet your bonus funds a set number of times before withdrawing. For example, a ৳1,000 bonus with a 10x requirement means you must place ৳10,000 in bets. Each offer has its own specific terms.

Cashback is generally paid out weekly. You'll receive a percentage of your net losses from the previous week. VIP members receive cashback at a higher rate.

Share your referral link with friends. When a friend registers and makes their first deposit, both of you receive a bonus. You can track all referral activity from your referral dashboard.

Once a bet is confirmed, it generally cannot be changed. However, some betting markets offer a "Cash Out" option before the match starts, letting you partially or fully withdraw your bet.

If a match is cancelled, your stake is generally refunded in full. Matches where more than 50% of play has been completed may have a result declared. Rules vary by sport.

Yes. All games at 878bet come from licensed providers and use RNG (Random Number Generator) technology. In Live Casino, professional dealers use real cards and roulette wheels.

Change your password immediately and notify our support team via live chat. We'll close all active sessions and review your account. Any suspicious activity will be investigated.

Log in and go to Account Settings. You'll find the 2FA option under the "Security" tab. Once you verify your mobile number, you'll receive an OTP every time you log in. Enabling this greatly improves your account security.

Points can be redeemed for cash bonuses, free bets, and special rewards. Higher-tier members also get a dedicated account manager, faster withdrawals, and access to exclusive tournaments.

Your points stay intact as long as you remain active. However, 90 days of inactivity may cause your points to expire. VIP tier status is also reviewed on a regular basis.

Yes. iPhone and iPad users can access the site directly through Safari or Chrome. The mobile browser version is fully functional — just like the app.

Force-close the app and reopen it. Clear the cache and check your internet connection. If the issue persists, reinstall the latest version from the download page.